The AADE is launching the first myPoint in Holargos on June 19, inaugurating a new network of in-person and digital services for citizens and businesses.<\/p>\n
The Independent Authority for Public Revenue<\/strong> will open, starting tomorrow, Friday, June 19, the first nationwide myPoint<\/strong> location in Holargos (49 Perikleous Avenue), marking the launch of a new model of taxpayer service<\/strong>. The network will be rolled out gradually in Athens, Thessaloniki, and subsequently in every prefecture across the country.<\/p>\n Inside the new myPoint<\/strong> locations, services are organized into three distinct zones. The first is the Self-Service Point<\/strong>, where citizens will be able to use shared equipment, such as computers and printers, while support will be provided to those who are not familiar with the digital services<\/strong> of the AADE.<\/p>\n The second zone is the Service Point<\/strong>, which will provide specialized information on complex issues and handle specific transactions or certificates that require greater interaction with citizens.<\/p>\n The third zone is the Back Office<\/strong>, where requests will be processed in an organized and secure manner, without direct contact with the public, with the aim of managing cases more effectively.<\/p>\n During the inauguration of the first myPoint<\/strong>, the director of the AADE, George Pitsilis<\/strong>, emphasized that improving services for citizens and businesses is a constant priority for the Authority. As he noted, the new network creates a modern and recognizable point of contact that combines a physical presence with the capabilities of digital technology<\/strong>, offering faster and higher-quality service.<\/p>\n According to the plan of the AADE<\/strong>, the existing Tax Service Offices are being transformed into modern hubs supporting citizens and businesses, linking their physical presence with the Authority\u2019s broader digital transformation<\/strong>.<\/p>\n The new model aims to provide better guidance for citizens<\/strong>, integrate digital tools into service locations, improved accessibility, reduced wait times, more efficient management of requests, and the implementation of uniform operating standards throughout the country.<\/p>\n The myPoint<\/strong> network will operate in conjunction with the my1521<\/strong> and the AADE\u2019s existing digital services, thereby expanding the communication options available to taxpayers when interacting with the Authority.<\/p>\n Implementation of the new model will begin at six selected locations in Attica<\/strong>, while the next myPoint is scheduled to open in Kerameikos<\/strong>. At the same time, plans are underway to establish four more locations in Thessaloniki<\/strong>, as well as at least one service location in the capital city of each prefecture nationwide.<\/p>\n The goal of the initiative is to provide faster, simpler, and more effective service to taxpayers<\/strong>, with consistent service quality, leveraging technological capabilities, and maintaining human contact where necessary.<\/p>\n As Giorgos Pitsilis emphasized, citizens and businesses will have access to a more organized and user-friendly environment, with better guidance, shorter wait times, and easier access to the AADE\u2019s digital services.<\/p>\n At the same time, AADE employees<\/strong> will be supported by modern tools, clearer procedures, and an improved work environment, so they can focus on effectively serving citizens and businesses.<\/p>\n","protected":false},"excerpt":{"rendered":" On June 19, the AADE will inaugurate the first myPoint in Holargos, launching a new network of in-person and digital services for citizens and businesses….<\/p>\n","protected":false},"author":1,"featured_media":11486,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[7],"tags":[],"class_list":["post-11485","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-economy"],"acf":[],"_links":{"self":[{"href":"https:\/\/en.tomanifesto.gr\/index.php?rest_route=\/wp\/v2\/posts\/11485","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/en.tomanifesto.gr\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/en.tomanifesto.gr\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/en.tomanifesto.gr\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/en.tomanifesto.gr\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=11485"}],"version-history":[{"count":0,"href":"https:\/\/en.tomanifesto.gr\/index.php?rest_route=\/wp\/v2\/posts\/11485\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/en.tomanifesto.gr\/index.php?rest_route=\/wp\/v2\/media\/11486"}],"wp:attachment":[{"href":"https:\/\/en.tomanifesto.gr\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=11485"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/en.tomanifesto.gr\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=11485"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/en.tomanifesto.gr\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=11485"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}Three service zones – New operating model<\/strong><\/h2>\n
Athens, Thessaloniki, and throughout the country\u2014The expansion plan<\/strong><\/h2>\n